More flexibility and a new customer experience in online commerce
Mr. Bricolage and IRIS Pay
Case Studies / Credit Center and IRIS Pay
A new standard in customer convenience
Name
Tihomir Toshev
Position
Managing Partner
Company
Credit Center
Company website
www.creditcenter.bg
Sector
Financial consulting
Credit Center Ltd. is a leading financial consulting company with nationwide coverage and an extensive network of experts. In its pursuit to offer clients not only professional consultation but also convenient and modern solutions, the company chose to implement IRIS Pay - an innovative digital payment method that delivers greater security, mobility, and speed.
“Working with IRIS Pay opened up an additional opportunity for greater flexibility and easier interaction with our clients. Innovations in the payments space allow us to respond even better to our clients’ expectations for speed, mobility, and secure transactions.”
Tihomir Toshev
Managing Partner, Credit Center
- The problem
Challenges before IRIS Pay
Credit Center has a large network of consultants across the country, which makes it challenging to always offer a convenient payment method to clients.
Some traditional payment methods are slower and more expensive
Lack of mobile and easy digital options
Inconvenience for the customer - a complex process, delayed transfers, and limited payment methods
- The solution
Modern digital channels
Credit Center implemented IRIS Pay by Link - a convenient method that allows clients to pay easily, securely, and remotely.
“We have never before implemented a new method for paying our clients’ insurance premiums so easily and quickly. The instructions are very clear, and the tool is easy to implement!” adds Tihomir Toshev, sharing more about the process and working with IRIS Pay.
- The results
Convenience and fast adoption
After implementing IRIS Pay, the company reports:
Faster and more convenient service
Easier for clients and the team
Increased satisfaction with the new payment method
- Reviews
Modern digital channels
“For us, the main advantages and benefits lie in making things easier for our clients - when they are satisfied, it brings us satisfaction and strong results,” Toshev adds.
Customer response
Clients highly appreciate the new payment method, and it is often their preferred choice among the available options.
Time saved and added value
“With IRIS Pay, we can quickly provide an easy payment option that is convenient for both the client and our team,” Toshev adds.
Recommendation to the industry
Tihomir Toshev recommends IRIS Pay because it is “an excellent option for companies with large client bases and a high volume of daily transactions with customers from different parts of the country and around the world.”
“As soon as we received the proposal to implement IRIS Pay, we immediately saw the advantages and benefits for both our business and our clients, and we started the implementation. We have now been working with them as a partner for more than a year, and we can say that our expectations have been fully met, while clients highly appreciate the new option to pay their insurance premiums to Credit Center.”
Tihomir Toshev
Managing Partner, Credit Center
- Case Studies