FAQ

IRIS Pay is an innovative payment method that transfers funds directly from the customer’s bank account to the merchant’s bank account (A2A). It is a more convenient, simpler, and more cost-effective way to accept payments. It can be used:

- on-site (through a mobile app for generating QR codes);
- remotely (by generating a link in the web portal and sending it via email, Viber, SMS, etc.);
- through integration into online stores, mobile applications, and systems.

To become a client of Iris Solutions, an agreement must be signed between both parties and the merchant must register in the IRIS Pay system. Access it from here.

The registration process includes several steps and can be completed within one business day:

- Filling out a standard form with company details;
- Identifying the managers and ultimate beneficial owners;
- Adding at least one bank account for receiving funds;
- Adding a location (a physical store, office or an online site).

You can view the registration steps here.

No. You can use your existing bank account to receive the payments.

Payments are completed in 10 seconds or within the timeframe of a standard bank transfer.

No. The funds are transferred directly to the bank account specified by the merchant.

Yes. For every successful payment made through IRIS Pay, the merchant can refund the customer partially or in full with just a few clicks, directly from the Iris Solutions system.

You can find the list of all integrated banks here.

No. The service is intended only for legal entities that accept payments from their clients.

IRIS Pay offers:

- integrations with GombaShop, Shopiko, Valival, MerchantPro;
- plugins for OpenCart (3.0.0+), Magento (2.0+), PrestaShop (8.0+), WooCommerce & WordPress (6.0+), Saap.
 
 

IRIS Pay by Click is a payment method integrated directly into your website or platform, allowing customers to pay via direct bank transfer - without cards and without entering sensitive data.

Yes, to be a merchant accepting payments through IRIS Pay, you need to register on the IRIS Pay platform and sign an agreement with the company. Customers who pay by scanning a QR code do not need to install an app or fill out a registration form.

IRIS Pay by Link allows the merchant to generate a payment link from the web portal and send it via e-mail, SMS, Viber or invoice. The customer pays in seconds from any device.

The merchant generates a QR code through the mobile app or web portal. The customer scans it and pays instantly through their mobile banking - no POS terminal needed.

No. The customer pays through their existing mobile banking app - no additional installation needed.

It enables merchants to generate QR codes for in-person payments.

Yes. You can accept payments via QR code in your physical location - no POS terminal or cards required.

Iris Solutions AD is a company providing innovative fintech services. The company is licensed by the Bulgarian National Bank to offer payment services under Article 4, items 7 and 8 of the Payment Services and Payment Systems Act - payment initiation services and account information services.